Timely Solutions For Frontline Healthcare Challenges

While the Government Accountability Office (GAO) has reported policy, process and training concerns for the operations of the national VA Healthcare system, the leadership team of the John D. Dingell VA Medical Center in Detroit has been proactive in building a culture of continuous improvement. The Detroit VA leadership team embarked on a journey of instituting comprehensive lean practices and standardized work processes across the organization to improve operations and quality of care. In conjunction with fostering a strong quality culture within the organization, the team also expanded their horizons to seek specialized professional expertise from the TWI Institute (Contract #36C25019C0225) to help deliver on the organization’s mission.

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Contact the TWI Institute Healthcare Solutions Team for a strategic assessment to learn how you can apply TWI to create effective policies, processes and training programs within your VA Health organization.

Training Within Industry (TWI) is a teaching and learning system focused on people at the point of care. TWI advances the skills, contributions and self-respect of each individual to deliver success for the organization as a whole.

Standardized Work Processes and Job Instruction can be transformational for successfully meeting the operational objectives of large organizations. For healthcare organizations and healthcare professionals, the Training Within Industry (TWI) methodology applied with discipline in healthcare settings has been proven to dramatically increase productivity, drive efficiency, eliminate waste, improve outcomes & assist in the delivery of quality care.

Our Healthcare Solutions Team Knows Your Territory

For the TWI Institute, one size doesn’t fit all. Our Healthcare Solutions Team brings first-hand point-of-care and point-of-learning knowledge along with over 150 years of experience from administration to the front lines of ICU, CVICU, ED, OR, PACU and other procedures and specialties. Our team can advise your team on goal setting, problem solving, teaching, implementation and change and culture management. We’re proud of what our team has done – and still does every day.

At the TWI Institute, that first step is a TWI Institute Strategic Assessment, a process of focused discovery with your key personnel followed by delivery of a summary analysis and recommendations by the TWI Institute Healthcare Solutions Team.

While this valued service is typically provided for our clients on a fee basis, for a limited time, we are offering a Strategic Assessment FREE to organizations that are new to TWI and are seeking to understand how TWI can impact both their outcomes and their future. Please provide your full contact information below and a TWI Institute representative will contact you.